Smart Passenger Management

Rising passenger volumes and growing public concerns about security are just some of the challenges that airport operators, airlines and border authorities are currently facing. In these conditions, balancing convenient passenger facilitation and protection requires a close cooperation between all involved stakeholders. They need to team up for managing the entire passenger flow through the airport via interconnected systems including airport security, airline systems and border management. In addition pre-checks and a higher level of automation will significantly reduce the risk of human error and thus increase overall security.

Integrated touch points

The MB IDVERSO^® FASTLANE has been developed in order to meet the requirements of an automated passenger flow. To improve the security and efficiency of passenger identification the system is equipped with face capture units and is connected to the border management system. Based on biometric identification and verification, the FASTLANE allows passengers to carry out all steps of the process flow autonomously using self-service units for check-in, baggage drop-off, security check, automated border control and boarding.

During enrollment at a check-in kiosk the booking information is matched against the passenger’s ePassport. The identity is verified based on live-captured personal and biometric data and an individual passenger dataset is created. This passenger dataset includes demographic and biometric data such as face or fingerprint or iris. The standard biometric characteristic is the passenger’s face.

The passenger dataset is temporarily stored in the background system of the airport. At each touch point of the MB IDVERSO^® FASTLANE the background system automatically identifies the passenger based on biometric data which is captured live and matched against the temporary passenger dataset. New information such as luggage data, successful security check, authorization for border clearance and finally the status “on board” is successively added to the passenger dataset.

Press Contact:

Lara Schmaus

Phone: +49 9461 952 – 1579

Email: Lara.Schmaus@muehlbauer.de