With the introduction of our ServiceDesk a new era of customer support is starting. Serving as a single point of contact we are providing an easy to use web portal for all your needs: report incidents, order spare parts, request service interventions or submit your change request. This and much more at your fingertips − online and 24/7. Your tickets are assigned within seconds to a dedicated support team to ensure a maximum of highly qualified assistance.
Use our web interface to provide structured and detailed incident reports, check on the status of your tickets anytime, register your equipment for a streamlined support process and obtain up to date electronic spare part catalogues. Of course, you can still reach our support team by phone or e-mail. Contact us for more information and benefit from our latest development in customer support.